OUR GUARANTEE

We stand behind all our products and are confident that they will perform as designed. If you are not 100% satisfied with one of our products purchased directly from L.L.Bean, you may return it within one year of purchase for a refund. After one year, we will consider any items for return that are defective due to materials or craftsmanship.

For details, please refer to our Return Policy.

Return Policy

Products damaged by misuse, abuse, improper care or negligence, or accidents (including pet damage)

Products showing excessive wear and tear. Products differ, but generally, wear and tear is considered excessive if the product is nearing the end of its practical use, or just looks heavily-worn

Products lost or damaged due to fire, flood, or natural disaster

Products with a missing label or label that has been defaced

Products returned for personal reasons unrelated to product performance or satisfaction

Products that have been soiled or contaminated, until they have been properly cleaned

Returns on ammunition either in our stores or through the mail

On rare occasions, past habitual abuse of our Return Policy

Products purchased from third party sellers (Items purchased at one of our retail partners must be returned to them and are subject to their return policies).

Return policy may vary at L.L.Bean Clearance Centers – please see details in store.

Service Plans

 

Service Plans are available for L.L.Bean Fly Rods, L.L.Bean Waders and select L.L.Bean Boots for situations beyond those covered by our Return Policy.